COVID-19 Month-Over-Month Survey Comparison: Consumer Trends and Their Impact on Retail Supply Chains
Not surprisingly, the results show that overall consumer spending has decreased while online shopping sees steady growth; however, there are also notable takeaways for grocery delivery services based on additional questions that were added this month. Read on for the full results:
Crisis Response Part 3: Getting Back to Business
In the current environment, how will organizations balance out the financial impact on their businesses and maintain their brand, while adapting to the new norms of work and keeping in mind the health and safety of their associates? To get the business back on its feet, we can consider the following:
Are We Heading Toward a New Era of Personalization at Scale?
Even though the trend of personalization at scale is well-established in marketing circles, the concept is also becoming more pervasive in the world of supply chain management. The traditional model of mass-produced, low-priced items, manufactured in the lowest cost-arbitraged centers and delivered through stove pipe…
How Sustainability Will Fundamentally Change Your Supply Chain
Customers today don’t just expect instant gratification with great service. They expect companies to provide this seamless experience with a minimal carbon footprint. While this past decade has elevated climate change into a mainstream concern, the future is likely to exert even more pressure for…
Crisis Response Part 2: Visibility and Planning
With a pandemic like COVID-19, the information available and necessary responses are rapidly changing. Our new normal might differ from before, but we can adapt and learn from it to better support our customers and associates. There are 3 key factors to keep in mind during and after this public health crisis for labor demand and scheduling:
The Impact of Assortment Management in the New Normal
We have witnessed, in front of our eyes, the changing of the new shopping experience. Grocers, beverage retailers, convenience stores, and other essential needs operations, controlling entry to the store, one person per aisle, rationing of products available for purchase, double-digit increases to categories deemed essential.
Building a Resilient Supply Chain
The very nature of supply chains—the movement of goods and services—means it’s unsurprising they have been drastically disrupted by the global COVID-19 pandemic. We have heard the term supply chain resilience around the globe since the pandemic began.
The Hidden Opportunity from Integrating Planning and Execution
The last five years of supply chain have been marked by a never-ending chase. On one hand, we have social-media powered consumers seeking instant gratification through multiple channels. On the other, we see the growing frustration of companies trying desperately to digitize their operations in…
Supply Chain Visibility in a Time of Crisis: What the 2020 Visibility Report Tells Us
We have long had to deal with disruptions of all kinds, so why do we continue to scramble when a crisis hits? Answers to this question is in the 2020 Supply Chain Visibility Report based on research by Reuters Events and eyefortransport (eft), sponsored by Blue Yonder. The report highlights the gaps between available technical capabilities and their adoption in the areas of visibility, risk management and disruptive technologies, among other issues, as symptomatic of why we are not where we should be with preparedness and response.
Greater Importance of Retailer and Supplier Collaboration
The new normal in planning needs to incorporate some traditional planning processes, but with changes to go-to-market. There should be a greater understanding of consumer confidence, manufacturing location, contingency planning, diversity in the supply chain, and leveraging not just data, but insights on how the consumer responds to purchase consumption.