29 Sep 2020
boardroom meeting
COVID-19, Retail, Supply Chain

How the COVID-19 Crisis Will Continue to Affect Retail Supply Chain Thinking

Supply chain management professionals have seen a lot over our careers. From a retail supply chain management perspective, it was a matter of understanding which throttles to slow down and when to speed things back up as the recovery took hold. There is some value to looking at how our supply chain thinking will fundamentally change in the months to come:

empty outdoor mall
COVID-19, Retail, Supply Chain

How COVID-19 Will Impact Softline Retailers

Softline retailers have been battling store closures and traffic declines in malls for several years. They have made moves to shift toward experiential retailers. They have deployed omni-channel capabilities like buy online pickup in store (BOPIS) and buy online return in store (BORIS) to drive traffic and deliver a seamless experience for customers. Ultimately, softline retailers were just starting to see the light at the end of the tunnel… until COVID-19 coronavirus arrived.