As a Representative Vendor in the latest Gartner® Market Guide for Distributed Order Management Systems, Blue Yonder is excited to be recognized for our DOM capabilities based on a number of criteria. Retailers, manufacturers and logistics providers are facing pressure from both the supply and demand sides of their businesses. As companies continue to implement omni-channel commerce, they are looking for solutions to help manage increasing supply chain costs and changing consumer expectations. With distributed order management (DOM) systems, organizations can effectively fulfill and orchestrate orders.

In recent years, B2B companies have increasingly turned to DOM systems to manage the change in buyer behavior. As Gartner found, “These orders are not the traditional longer lead time orders between businesses where the fulfillment process is predetermined, but instead…more resembles B2C orders.” Wholesale distributors and 3PLs have been two noteworthy sectors in DOM investments. The growing realization that competing on customer service, rather than costs alone, means B2B companies can focus on providing the flexibility, transparency and sustainability that customers want.

Through the Gartner Market Guide, we believe companies can understand the key components of a DOM system, market trends and vendor insights. The Representative Vendors offer a variety of capabilities and focus areas for companies to explore as they search for their next solution.

Why Blue Yonder

In today’s market, DOM vendors are increasingly offering cloud-only solutions through microservices. Blue Yonder’s composable, microservices architecture allows customers to augment the right capabilities at the right time. The Order Management (OMS) solution provides powerful capabilities to businesses:

  • Inventory Services – Track inventory in real-time across the network
  • Commits Services – Optimize the right fulfillment channels based on customer preferences and cost to serve
  • Order Services – Create a unified view of orders across multiple channels and sources
  • Order fulfillment – Enable stores to serve as fulfillment centers with multiple options like curbside pickup, BOPIS, and same-day delivery
  • Commerce   – Leverage artificial intelligence (AI), machine learning (ML), and analytics to inform decisions, optimize warehouse operations, and make improvements faster

Blue Yonder’s Commerce and Order Management (OMS) microservices support a range of sectors, such as apparel/footwear, department stores, mass merchant/big box, grocery/convenience, manufacturing, wholesale distribution and 3PL businesses that require real-time customer, inventory and order decisioning.

Current Gartner clients can access the full reprint to learn about the latest market trends and why Blue Yonder was recognized as a Representative Vendor.

Gartner, Market Guide for Distributed Order Management Systems, Davison Schopmeyer, Tom Enright, 9 January 2024

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