Digital Commerce 360 Fulfillment Trends Report Highlights Investments by Retailers
Have you seen the latest Digital Commerce 360’s Fulfillment Trends for Retailers report? The June Strategy Insights Report is your guide to the latest fulfillment trends.
The report confirms what we know – that customers are shopping across channels. They want orders to arrive fast and on time, and in-full. They are looking at sustainable packaging and fulfillment. And, they want multiple fulfillment options – whether that’s at home, at the store, curbside, or another convenient location.
Online customers have high expectations when it comes to their shopping experience. They prioritize convenience, speed, and sustainable fulfillment options. In response, retailers are utilizing search, social media, online marketplaces, and partnerships with drop-shipped vendors. Additionally, many retailers are implementing omni-channel fulfillment methods, which allow them to engage with customers across multiple channels. These efforts aim to ensure that retailers reach customers where they are and provide a seamless and satisfying online shopping experience.
As part of this report, Digital Commerce interviewed Blue Yonder’s Omar Akilah to discuss how retailers can manage costs associated with new strategies by maximizing the profitability of their inventory, employees and physical locations. Omar shares detailed guidance on:
- What are some of the latest and most important trends around fulfillment?
- What are retailers’ best practices around managing inventory across their store networks?
- What are retailers’ biggest challenges around fulfillment?
- How are they dealing with these challenges and what role does technology play?
Download the Digital Commerce 360 June Fulfillment Trends for Retailers report and accelerate your digital transformation journey.