Stop Shopping Around—Master Your In-Store Returns With Blue Yonder
We’ve all experienced the real-world drawbacks of in-store product returns. With return rates doubling since 2019—and returned merchandise totaling $890 billion in 2024—we’ve all waited impatiently behind someone who’s making a lot of returns at the retail store. The only two people more stressed than…
Omnichannel Fulfillment Should Make Your Inventory Smarter. But Is It?
Consumer shopping habits and the pandemic have complicated what used to be a simple-to-draw distinction between online and offline shopping. The ecommerce site was treated like a big virtual store with distribution centers (DCs) acting as the backroom. These orders were handled totally separately to…
Integrate Returns Into Your Supply Chain to Minimize Costs, Maximize Resales
No one in the retail industry questions the strategic and financial value of forward logistics. Retailers have rightly invested billions of dollars in creating optimized transportation and distribution networks dedicated to getting products to the right place, at the right time. But reverse logistics—managing the…
Don’t Look Now, but Your Returned Products Are Aging
Everyone knows returns are a huge problem for retailers. According to the National Retail Federation (NRF), $890 billion in merchandise was returned in 2024 alone. Even more sobering, research shows that only 47% of returned items are resold at full price. Of the remaining number,…
As Returns Grow, Retailers Must Work Smarter, Not Harder, to Re-Sell Products
We’ve all seen the headlines and statistics on product returns. Last year consumers returned $890 billion in merchandise. Since only 47% of returned items are resold at full price, today’s return volumes represent a staggering financial loss for retailers. For a $5 billion retailer with…
Why Traceability Is the Future of Grocery Retail
Freshness, waste reduction and shopper trust start with end-to-end supply chain visibility. The strategic importance of traceability In today’s grocery retail landscape, simply moving goods from supplier to shelf is no longer enough. Shoppers expect fresh, high-quality products — and full transparency into how those…
From Silos to Network: Why Grocery Retail Needs a Supply Chain Shift
Grocery supply chains have always been facing rising consumer expectations, supply chain disruptions and unpredictable market conditions. While technology has introduced some improvements, many grocery retailers still struggle with siloed systems, limited visibility and lack of actionability across their supply chains. Today, more than ever,…
Enhance Customer Experience and Reduce Abandonment with Blue Yonder Order Management
What’s making shoppers ghost their online carts? Consumers these days multitask with dozens of open tabs and apps — endlessly scrolling, swiping, clicking, viewing and bouncing from app to app — all while having attention spans that last about as long as a TikTok video….
Reimagining Retail: Unifying Category Management and Inventory Planning for Tomorrow’s Success
In today’s volatile retail landscape, organizations face unprecedented challenges across both category management and inventory planning. While point solutions promise to address specific pain points, they often perpetuate silos that hinder cohesive, effective planning and optimization. To remain competitive, retailers must embrace a comprehensive approach…
The Pressures of Omni-Channel Fulfillment and Returns Are Growing
The continuing growth of omni-channel commerce is a great thing, right? E-commerce is fueling strong results for sellers, as a record five billion Internet users worldwide contributed to online retail revenues of over $4.1 trillion in 2024 alone. Around the world, e-commerce accounted for 17%…