Supply chain and order management transformation in the retail space is a must, but how many organizations actually know what the results of their investments will be, from day one? It’s time to re-evaluate the business case for this strategic overhaul. It sounds like an…

As the world is becoming more omni-channel, digital enablement is becoming more and more pervasive. In addition, consumers are raising their levels of expectation when it comes to the buying experience. B2B companies are not excluded from this expectation. A new generation of B2B buyers…

In an increasingly challenging commerce space where order management capabilities form the backbone of a retailer’s fulfillment infrastructure, retailers, distributors, 3PL’s, and manufacturers are challenged by monolithic, legacy technology that no longer fits their needs. The traditional approach has been to rip out and replace…

As retailers invest in their commerce transformations and put their trust in the power of artificial intelligence (AI), they need to ensure their whole organization is aligned to make the best use of it. Historically, the decisions and logic of AI has been somewhat of…

Have you seen the latest Digital Commerce 360’s Fulfillment Trends for Retailers report? The June Strategy Insights Report is your guide to the latest fulfillment trends. The report confirms what we know – that customers are shopping across channels. They want orders to arrive fast…

Market-based demand forecasting to help you predict localized demand and placement of inventory Retailers are facing increasing pressure to offer affordable, reliable, and frictionless customer experiences. With the acceleration of unified commerce, businesses must be able to leverage inventory to its fullest potential at every…

Market-based demand forecasting to help you predict orders and resources Retailers are facing increasing pressure to offer affordable, reliable and frictionless omni-channel fulfillment experiences. With the acceleration of omni-channel shopping, businesses must be able to predict labor needs, improve on-time delivery and order fill rates,…

The physical retail store is dead…long live the reimagined phygital retail store! Branding, technology advancements that deliver efficient operations, delighting the customer, and investing in the employees were the key themes as some of the largest retailers and those up-and-comers met in Seattle for three…

This blog was co-written by Wayne Snyder, VP, Retail Industry Strategy, and Nina Seth, Product Marketing Director. It’s a tough world out there. Inflation, rising interest rates, layoffs, high labor and transportation costs and much more. There is so much doom and gloom in the…

The expectations of B2B customers have changed. B2B customers are now looking for B2C customer experience. In fact, B2B Future Shopper Report 2023 suggests that 46% of B2B buyers are frustrated with the online buying experience. And to make matters worse, 40% of global B2B…