Enhance Customer Experience and Reduce Abandonment with Blue Yonder Order Management
What’s making shoppers ghost their online carts? Consumers these days multitask with dozens of open tabs and apps — endlessly scrolling, swiping, clicking, viewing and bouncing from app to app — all while having attention spans that last about as long as a TikTok video….
5 Order Management Capabilities B2Bs Can’t Live Without
The expectations of B2B customers have changed. B2B customers are now looking for B2C customer experience. In fact, B2B Future Shopper Report 2023 suggests that 46% of B2B buyers are frustrated with the online buying experience. And to make matters worse, 40% of global B2B…
Dynamic Safety Stock in Retail
Underselling and overselling are common challenges for most retailers. On the one hand, companies strive to place just enough quantities of goods at the right locations, particularly at the right stores to enable buy-online-pickup-in store (BOPIS). On the other hand, companies fear the risk of…