How Consumer Habits Are Changing in Grocery, and How To React
Economic turbulence, years of unusually high inflation and even political events are causing significant shifts in consumer behavior. Grocery prices across categories have risen by nearly 30% since 2019, and uncertainty around the future of the economy has caused a big drop in consumer confidence…
U.S. Tariffs: What’s happening, and what does it mean?
On Wednesday April 2nd, President Trump announced a broad expansion of tariffs to apply to 185 countries and territories. Prior to this, new tariffs were announced to apply to China, Canada and Mexico, as well as sector-specific tariffs on aluminum, steel and automobiles. In this…
Omnichannel Fulfillment Should Make Your Inventory Smarter. But Is It?
Consumer shopping habits and the pandemic have complicated what used to be a simple-to-draw distinction between online and offline shopping. The ecommerce site was treated like a big virtual store with distribution centers (DCs) acting as the backroom. These orders were handled totally separately to…
How Your Technical Architecture Can Unleash AI
Blue Yonder research found that 80% of global organizations have piloted or implemented generative artificial intelligence (AI) in their supply chains. However, going beyond a pilot and embedding AI into business processes to truly realize its maximum potential is a major challenge. According to the…
The 3 AI Terms That NRF’s Big Show Suggests Are Going To Be Big in 2025
Even if you’ve been living under the proverbial rock for the last few years, there’s a pretty good chance you’re using ChatGPT to summarize and prioritize your email inbox. Nobody will have been surprised that artificial intelligence (AI) dominated the agenda for the National Retail…
The 4 Biggest Retail and Technology Trends at NRF’s Big Show 2025
The annual National Retail Federation (NRF) Big Show in New York City wrapped up Tuesday evening, bringing to an end 3 full days of keynotes, conference sessions and exhibitor talks about almost everything under the retail sun. While the show covered plenty of ground, some…
Why Returns Could Be a Blind Spot for Your Customer Lifetime Value
Retailers are rightly focused on customer lifetime value as a means of segmenting shoppers, driving additional growth, and ultimately adding profits to the business. However, there is a common issue for many retailers in the methodology they’re using to estimate the lifetime value of customers…