How Blue Yonder’s Acquisition of One Network Enterprises Reinvents Supply Chain Management
Today, Blue Yonder completed its acquisition of One Network Enterprises, a global supply chain network and provider of the Intelligent Control Tower. The move has been described as a «shakeup of the supply chain software market,” and as one that will «change the landscape in…
Nucleus Research Names Blue Yonder a Leader in Supply Chain Planning Value Matrix™ 2024. Again.
Supply chain and IT leaders are under tremendous pressure to make the right decisions regarding supply chain planning technology investments. This investment should not only solve today’s problems but also be ready to tackle unseen future challenges, including Black Swan events like the recent IT…
Speedy Refunds: Creating Happy Customers With Fast and Effective Returns
Returns are one of retailers’ biggest problems in today’s e-commerce landscape – with 63% of merchants saying it’s a significant problem for their business. Without effective returns strategies, retailers are experiencing increased costs thanks to processing, sorting and restocking returns – all while damaging the…
Enable Resiliency and Operational Flexibility Through Advanced Production and Transportation Optimization for Manufacturers
To maximize customer satisfaction, large-scale manufacturers, such as car and truck makers, need to optimize lead times and delivery reliability. But today’s volatile supply chain landscape — characterized by sudden demand swings, as well as materials shortages and other disruptions — means they must also…
The Strategic Edge of Automated Supply Chains for LSPs
In an era where the pace of change accelerates by the minute, Logistics Service Providers (LSPs) face a constant challenge: adapt swiftly or lag inevitably. To stay competitive in this fast-evolving landscape, LSPs need to find innovative ways to enhance their operational agility and respond…
Return Fees or Free Returns: Why Not Both?
To cope with rising return rates and shrinking costs, many retailers have opted to start charging for returns. In 2023, the number of retailers charging for returns rose by 31% to 40% in the U.S. Our data shows that 53% of merchants charge for returns,…
Save the Planet and the Bottom Line: 4 Routes to Sustainable and Cost-Effective Returns
Returns are one of the biggest challenges facing retailers today. Not only are they a drain on profits – for every $1 billion in sales, the average retailer incurs $145 million in merchandise returns – but they’re also damaging for sustainability. Each return adds to…
My Notes From the Gartner® Supply Chain Symposium/Xpo™ in Barcelona
Last month, I had the pleasure of presenting at the 2024 Gartner® Supply Chain Symposium/Xpo™, held in Barcelona, Spain. While the event attracted over 2,000 attendees from all over the world, what struck me was that we’re all facing the same challenges today as supply…
Transforming Automotive Supply Chains: Southeast Toyota’s Journey With Blue Yonder
In today’s rapidly evolving automotive industry that is significantly impacted by macroeconomic challenges, government regulations, geopolitical tensions, software proliferation, and changing customer expectations, optimizing supply chain processes has become crucial for maintaining a competitive edge. Southeast Toyota Distributors, the largest independent distributor of Toyotas in…
Why You Need a Returns Platform for Customer Retention
In a fiercely competitive world where customer loyalty is hard-won and easily lost, retaining customers is vital to retail growth. Not only is it easier to sell more to customers who already love your brand, but a 10% increase in customer retention can increase profitability…