Category Management in the New Normal – POV from Blue Yonder
COVID-19 has certainly changed the way we work, shop and interact. The impacts are even greater as a strained supply chain becomes stretched to capacity to meet the demands and needs of customers looking for critical essentials. Never has there been a time when the supply chain has been strained to this degree. As I reflect on these unprecedented times, I wanted to provide a point of view on the direction of category management now and in the future.
What Retailers Need to Consider to Come Out Ahead from Times of Uncertainty
During times of distress, nothing brings comfort like returning to basics and simplicity. As the impacts of the COVID-19 continue to evolve, consumers are faced with unprecedented disruptions to these basics while retailers are scrambling to understand impacts on their supply chain. The one constant, though, in all the chaos: retailers remain focused on servicing customers and keeping their employees working.
How COVID-19 Will Impact Softline Retailers
Softline retailers have been battling store closures and traffic declines in malls for several years. They have made moves to shift toward experiential retailers. They have deployed omni-channel capabilities like buy online pickup in store (BOPIS) and buy online return in store (BORIS) to drive traffic and deliver a seamless experience for customers. Ultimately, softline retailers were just starting to see the light at the end of the tunnel… until COVID-19 coronavirus arrived.
How COVID-19 is Shifting Supply Chains
From the outside, it does seem like things are beyond control. Food/grocery retailers are seeing unprecedented demand for many items, most notably paper, and sanitizing products, canned goods, and products with a longer shelf life. But what are we seeing? If we step back and look at it from the inside, i.e., the overall supply chain, things begin to make more sense. After all, are people using more toilet paper, or eating three times as much food than they normally do? It’s not about the shortage, it’s about how quickly retailers can stock shelves when masses of people clear them out far quicker than average.
Importance of a Risk-Aware Supply Chain
A recent McKinsey & Company “COVID-19: Briefing Note”1 highlighted end-to-end supply chain actions to consider in the response to COVID-19 (slide 24). It only served to underscore Blue Yonder’s mission in supporting our supply chain customers and helping them ensure that supplies and products get to the people who need them, on time.
Improving Livelihood during Crisis with Retail Forecasts
As with hand washing, what might be deemed standard needs to be reevaluated for quality in your forecasts. Even if you are not consistently managing your exceptions and tuning your forecasts right now, these critical set of steps will ensure the cleanliness and usefulness of your demand forecasts for the next week, month and year ahead.
The Inevitability of Warehouse Robots
Recently, while attempting to leave San Francisco International Airport, I found myself halted by the CAFEX coffee-making robot. Its glistening white arms moved with surprisingly organic fluidity, even attempting to gently swirl the cup’s contents. Instantly, I found myself in an internal social debate, “Is this the…
Mitigating the Impact of the Coronavirus on Supply Chains with Machine Learning and Real-Time Visibility
Blue Yonder understands the need for data to help our customers plan and respond to the supply chain not only in routine times, but also in times of crisis, such as now with the exponential spread of the Coronavirus (Covid-19).
The Future of Planning [Video]
In this video, Vikram Balasubramamian talks about the future of planning. A new world where in order to exceed increasing customer expectations, supply chain solutions must be more intelligent, predictive and capable of delivering to your customers when, how and where they want it. Like…
JDA Joins the Business Ethics Leadership Alliance
Corporate integrity, ethics and governance are key tenets of a strong, trusted relationship with our customers and partners. Today, JDA took that commitment a step further by joining Ethisphere’s Business Ethics Leadership Alliance (BELA) – a diverse group of 290+ globally recognized companies collaborating and…