Having started my retail career at the age of 17, I speak from experience when I say…retail is a hard business! In my 30+ years working in retail I often said, “Retail, you’ve got to love it…especially if you are going to make a career…

In a soon-to-be released survey conducted by Blue Yonder, 97% of the retail executive respondents stated it was a priority to adopt AI for omni-channel applications. That’s a big number, but it’s also not surprising. I just had the privilege of attending a timely and…

Having a disjointed view of inventory and customer data across both physical and online channels is no longer an option for retailers. Effective order management in the present day requires end-to-end connectivity of intuitive, automated solutions that can optimize customer data and ensure a supply…

This blog was cowritten by Sukesh Dixit, Product Director, and Nina Seth, Marketing Director. For the past few years, supply chain uncertainty has tested every company. The world’s supply chains have been stalled by challenges like labor capacity, imperfect inventory positioning, unpredictable supply, rising costs,…

Consumers who have recently needed to make a return after shopping at a retailer might have noticed some extra fine print at the check-out counter. Over the past several months, many retailers have tightened their return restrictions, whether that means shortening the return window (e.g.,…

It’s always been challenging for retailers to put the right product in the right location at the right time. But the past several years have made it seem nearly impossible, thanks to fast-changing consumer needs, increased competition, the growth of omni-channel, supply shortages, and transportation…

Supply chain and order management transformation in the retail space is a must, but how many organizations actually know what the results of their investments will be, from day one? It’s time to re-evaluate the business case for this strategic overhaul. It sounds like an…

As the world is becoming more omni-channel, digital enablement is becoming more and more pervasive. In addition, consumers are raising their levels of expectation when it comes to the buying experience. B2B companies are not excluded from this expectation. A new generation of B2B buyers…

In an increasingly challenging commerce space where order management capabilities form the backbone of a retailer’s fulfillment infrastructure, retailers, distributors, 3PL’s, and manufacturers are challenged by monolithic, legacy technology that no longer fits their needs. The traditional approach has been to rip out and replace…