26 Oct 2020
boardroom meeting
COVID-19, Retail, Supply Chain

How the COVID-19 Crisis Will Continue to Affect Retail Supply Chain Thinking

Supply chain management professionals have seen a lot over our careers. From a retail supply chain management perspective, it was a matter of understanding which throttles to slow down and when to speed things back up as the recovery took hold. There is some value to looking at how our supply chain thinking will fundamentally change in the months to come:

COVID-19, Retail, Supply Chain

Crisis Response: Dealing with Here and Now with Your Workforce

Organizations have been battling store closures, panic buying and much more due to the COVID-19 pandemic. Managing employees’ safety and health, stock levels, supply chain disruption, store recovery, and customer service during this crisis has become a herculean task. Many organizations have had to close their doors either by choice or by regulations. This will have both an immediate and longer-term impact.

Store Shopper
COVID-19, Retail, Supply Chain

What Retailers Need to Consider to Come Out Ahead from Times of Uncertainty

During times of distress, nothing brings comfort like returning to basics and simplicity. As the impacts of the COVID-19 continue to evolve, consumers are faced with unprecedented disruptions to these basics while retailers are scrambling to understand impacts on their supply chain. The one constant, though, in all the chaos: retailers remain focused on servicing customers and keeping their employees working.

empty outdoor mall
COVID-19, Retail, Supply Chain

How COVID-19 Will Impact Softline Retailers

Softline retailers have been battling store closures and traffic declines in malls for several years. They have made moves to shift toward experiential retailers. They have deployed omni-channel capabilities like buy online pickup in store (BOPIS) and buy online return in store (BORIS) to drive traffic and deliver a seamless experience for customers. Ultimately, softline retailers were just starting to see the light at the end of the tunnel… until COVID-19 coronavirus arrived.