The Hidden Heroics of Commerce Capacity Capabilities
“Available to promise.” This concept has become ever more important in retail. As customer expectations grow, retailers must deliver a smooth, omni-channel experience and give people what they want, when they want it. Retail leaders understand this point. In a 2022 Blue Yonder survey, executives…
Blue Yonder is a Gartner® Magic Quadrant™ Leader 13 Years in a Row
This blog was co-written by Terence Leung and Jen McQuiston Our customers depend on Blue Yonder Transportation Management to achieve customer-centricity and operational resiliency across the globe. This fact drives us to innovate when it comes to our Supply Chain Execution solutions. Blue Yonder recently…
5 Reasons Retailers Need To Enhance Inventory & Fulfillment Decisioning Capabilities
Omni-channel shopping has become an integral part of our lives. Gone are the days when the focus was solely on becoming omni-channel or providing omni-channel options to demanding customers. Now, the conversation has shifted to optimization. Retailers must enhance their inventory and fulfillment decisioning capabilities…
Make the Promise, Keep the Promise: How an Integrated Supply Chain Fosters Greater Trust
In the retail industry, on-time in-full (OTIF) isn’t just a target — it’s the value system at the heart of retail that keeps the industry alive. When orders are delivered on time and in full, the fulfilled promise doesn’t just build trust with the customer;…
How To Compete With Retail Giants — Without Spending a Fortune
The competitive landscape keeps getting tougher for retailers. That’s especially true as industry giants grow and grab more market share. How can retailers survive, and even thrive, in this environment? And how can they do it without the massive resources of a large retailer? One…
Improving CX Means Going Beyond CX: Amplifying Experiences With a Unified Supply Chain
Historically, the retail industry has talked about experience through one lens and one lens only — the customer’s. And for good reason, too — customer experience (CX) is a known driver of customer loyalty, one that is sometimes more powerful than brand or price. While…
Shoptalk 2024 Recap: Trends and Insights
What a great week at Shoptalk 2024 in Las Vegas! The vibe at Shoptalk was festive with a crowd of 27,000+ people at the Mandalay Bay Resort & Casino. Overall, the event was a big success. Shoptalk is one of the more enjoyable conferences in…
Three Key Takeaways from MODEX 2024
Material handling and supply chain industry professionals converge at a few marquee shows across the world. MODEX is one of those events and it took place last week in Atlanta. I have been going to MODEX since 2004 when it was called NAMH (held in…
Accelerating Plans From Orchestration to Execution
In 2023, the major trends that impacted supply chain planning ranged from geopolitical conflicts, inflationary pressures, a recessionary environment, and extreme weather patterns associated with climate change. Last year demonstrated the sheer range and complexity of the macro forces impacting toplines, increasing costs, and eroding…
Why Retailers Need To Become Omni-Channel Jedis — and How To Do It
Here are two facts you can’t ignore if you’re in retail: Fact #1: The top 10% of retailers now control 70% of the market — and their share keeps growing. Fact #2: Those industry giants are getting more advanced, leaving competitors further behind. As the Harvard…