Navigating the Red Sea Crisis with Blue Yonder’s Control Tower Insights
Since mid-November, Houthi rebels in Yemen have intensified their assaults on commercial shipping vessels navigating through the lower Red Sea, in response to the situation in Gaza. Reacting to the situation, ocean cargo rates have surged. By one estimate, “Ocean freight rates have increased by…
Nominations Now Open: Ready To Be ICONic?
We’re gearing up for an exciting May 13-16, 2024, at Blue Yonder’s premier customer event, ICON, and are excited to announce the return of Blue Yonder’s ICONic Customer Awards for 2024. At ICON you will be surrounded by inspiring industry peers and leaders, and ICONic…
Key Insights From the Gartner® Market Guide for Distributed Order Management
As a Representative Vendor in the latest Gartner® Market Guide for Distributed Order Management Systems, Blue Yonder is excited to be recognized for our DOM capabilities based on a number of criteria. Retailers, manufacturers and logistics providers are facing pressure from both the supply and…
It’s a Leap Year…What Does That Mean for Retailers?
Leap Day, Feb. 29, throws off the normal calendar rhythm for all of us. For retailers, while an extra day of sales is never a bad thing, it does throw up a few unique challenges. Here’s what retailers need to plan for: Inventory and Logistics:…
Advanced Order Management: The Key to Wholesale Distribution Success
Recently, Blue Yonder released the findings of its survey of wholesale distribution executives1, which focused on their order management challenges, goals and forward-looking plans. While this blog provides an overview of our key findings, the complete results are summarized in our new e-book, “Distribution Executives…
How To Get E-Commerce Returns Back Into Stock Faster
When it comes to improving e-commerce returns, retailers will often think to change the length of time customers have until they’re no longer allowed to return an item, or begin offering free returns postage. While these are both great drivers of customer loyalty and potentially…
Why Returns Data Is Crucial to Customer Experience
Data can change your business, if it’s used in the right way. It should be used as a way to replace guesswork and give predictability and concrete actions, it should be expertise that’s digital, making it instant and scalable. I want to talk about how…
Why Returns Could Be a Blind Spot for Your Customer Lifetime Value
Retailers are rightly focused on customer lifetime value as a means of segmenting shoppers, driving additional growth, and ultimately adding profits to the business. However, there is a common issue for many retailers in the methodology they’re using to estimate the lifetime value of customers…
Profit and Planet: Two Sides of the Same Supply Chain Coin
A recent Gartner survey found that more than two-thirds of Chief Supply Chain Officers (CSCOs) are still recovering from the last major disruption when the next one comes along – a continuous barrage of challenges that proves that responsive supply chains are going to struggle…
Unleashing the Power of Cloud to Accelerate Growth and Build Resilience
The concept of a “supply chain” was born out of the creation of the assembly line, dating back to the early 20th century. Each function, from planning to delivery, had its place. And if everyone did their part, just like a well-oiled machine, you could…