7 Ways to Limit Returns (Even with eCommerce)
Retail has a serious problem with eCommerce returns. At least 30% of all online purchases are returned, compare that to 8.89% of in-store purchases. Surprising? Not if you’re in retail. More retailers are running into a surge in returns in our unified commerce environment than…
5 Surprising Stats on Why Retail Brand Trust is Seriously at Risk
Ready for a shocking stat? Counterfeit consumer goods now total at a global value of $1.77 trillion a year. Understandably, these knock offs are creating some significant trust issues between retailers and their consumers, and, retailers and manufacturers. Ready for some more numbers? This fraud…
Welcome to 2019: 5 Retail Trends You Need to Know Now
It’s a new year and retail is moving faster—finally we’re seeing retailers looking in the right direction—up. A unified commerce environment, an on-demand marketplace, social media, growing competition and new technologies mean an evolution in the way we shop. Everything is changing – from pricing…