Operating Responsibly During a Pandemic
Retail sales declined 16% in April, according to a recent report from the Commerce Department, marking the largest two-month decline on record. As the COVID-19 crisis continues to…
Crisis Response: Dealing with Here and Now with Your Workforce
Organizations have been battling store closures, panic buying and much more due to the COVID-19 pandemic. Managing employees’ safety and health, stock levels, supply chain disruption, store recovery, and customer service during this crisis has become a herculean task. Many organizations have had to close their doors either by choice or by regulations. This will have both an immediate and longer-term impact.
COVID-19 Survey: Consumer Trends and Their Impact on Retail Supply Chains
As the world adjusts to a new set of norms in response to the COVID-19 crisis, the phrase “business as usual” continues to take on new meaning for the economy, organizations, consumers, and the supply chains that support their daily demands.
Key Takeaways from NRF 2020
Well, it’s that time of the year again – where we have the opportunity to unite with 40,000 of our closest retail friends and take a pulse on the industry. Now that the keynotes are complete, the booths are coming down, and we’ve all exhausted…
Meet the New Convenience Store Shopper
Today’s C-store customers are a different breed, with a new generation of wants and needs. How well do you understand and address these shoppers’ preferences? There’s no doubt that convenience stores have experienced a radical transformation. Once a specialty source for gasoline, cold beverages and…
Resiliency; the Fine Art of Balancing E-commerce & Brick and Mortar Investments
This past week, Forever 21, a fast-fashion apparel retailer with over 700 stores and 30,000 employees worldwide announced filing for Chapter 11. While the news struck the retail world, they aren’t the first large format retailer to announce store closures to re-center themselves and focus…
Retail Pricing: Understanding How Power Shifted to the Consumer
Remember the good old days when retailers controlled pricing? With limited competition, they were able to offer standardized assortments across all their sales outlets, purchased in a manner that delivered the lowest possible unit cost. Pricing was based on a set of established rules, defined…
Dealing with Risk, Uncertainty and Tariffs: What the Recent Tariff Delay Means for Retailers
What’s the scariest part of a horror movie? Knowing there’s a killer in the house but not knowing when or where they’ll strike. That’s sort of what retailers are going through right now with the whipsaw nature of the trade war with China. You know…
3 Ways JDA’s Workforce Management Supports Retailers [Video]
Three of the biggest workforce challenges facing retailers today are engaging workers on their terms, dealing with the evolving nature of the workforce, and employing new technologies to drive the innovation necessary to attract and retain today’s younger, more dynamic workforce. In this video, Fab…
Executives see AI, Cognitive Analytics and Cloud as the Path to Innovation and Speed to Market
According to research, executives are investing in new cloud-based AI and cognitive analytics capabilities that will provide them with end-to-end visibility and traceability across their extended supply networks, starting them on the road to autonomous supply chains. CXO executives increasingly understand that satisfying fast-changing customer…