Omni-channel 2021: From Duct Tape to Deliberate
2020 turned the world upside down, causing retailers to expand delivery options like curbside pickup, home delivery, and BOPIS (up to 45% from 24% in 2019!) practically overnight.[1] While this pivot was done at record speed, it wasn’t done with an eye on optimization- there…
Diversity & Inclusion at Microsoft [Video]
In this video, Mark Morgan, Executive Vice President, Blue Yonder, sits down with Kate Johnson, President, Microsoft U.S., to discuss how Microsoft is championing diversity and inclusion from the top down. Kate DIVES IN to Microsoft’s Empathy in Action framework, recruiting efforts and growth mindset…
Putting Empathy into Practice
Emotional intelligence, also known as EQ, has gained wide acceptance over the last few decades and most recently has been elevated even more as being crucial in careers, personal growth and our ability to create psychological safety. Emotional intelligence is the capacity to identify and…
Profitable Agility: Part 2 of Agility and Resilience in Supply Chain Execution
This blog is based on an article that recently ran in the Journal of Supply Chain Management, Logistics & Procurement, “Supply chain agility: An imperative in an unpredictable world.” In part 1 of the Agility and Resilience in Supply Chain Execution series, we discussed the…
Embracing the Ideals of MLK
In recognition of the life and work of civil rights leader Dr. Martin Luther King Jr., Americans this week were called to reflect on the ways in which each of us can work towards racial justice and equality. We strive to learn from history, including…
Scale for Sale: Digitizing Your Workforce to Delight the Customer
Think about your local store. It is likely to be a microcosm of broader society – multiple generations, each with different lifestyle needs and wants, and different economic drivers. And like any society, open to disruption. Pre-pandemic, many of the tensions in the retail labor…
An Update on DIVE at Blue Yonder
In 2020, we saw a massive societal shift around the globe centered on equality and opportunity for all. Racial injustice, gender discrimination, workforce imbalances, deep-seated biases, stereotypes and misconceptions were at the forefront of many agendas. We reflected heavily in 2020 and committed ourselves to…
Retailers’ Top 3 E-Commerce Fulfillment Priorities for 2021
In our previous blog, we explored e-commerce’s explosive growth driven by the pandemic and the resulting challenges that omni-channel retailers continue to face. Out-of-stock products, lack of automation and the need to close the physical gap between fulfillment centers and consumers are all sparking new…
From Lab to Arm: Supply Chain Journey of the COVID-19 Vaccines
Distributing the COVID-19 vaccines is a mission critical action that will no doubt save more lives and relieve the much-pressured medical system. If the actions are done well throughout the supply chain, the vaccines will be distributed to all the desired destinations, on time and…
Building Supply Chain Resilience Through a Boundaryless S&OP and S&OE Process
This blog was co-authored by Salim Shaikh and Chainalytics’ Jeff Baker. In today’s VUCA (Volatile, Uncertain, Complex and Ambiguous) environment, unexpected market demand and supply disruption can occur at any time. How do you recover from a crisis – and are you prepared for the…