It’s a Leap Year…What Does That Mean for Retailers?
Leap Day, Feb. 29, throws off the normal calendar rhythm for all of us. For retailers, while an extra day of sales is never a bad thing, it does throw up a few unique challenges. Here’s what retailers need to plan for: Inventory and Logistics:…
Advanced Order Management: The Key to Wholesale Distribution Success
Recently, Blue Yonder released the findings of its survey of wholesale distribution executives1, which focused on their order management challenges, goals and forward-looking plans. While this blog provides an overview of our key findings, the complete results are summarized in our new e-book, “Distribution Executives…
How To Get E-Commerce Returns Back Into Stock Faster
When it comes to improving e-commerce returns, retailers will often think to change the length of time customers have until they’re no longer allowed to return an item, or begin offering free returns postage. While these are both great drivers of customer loyalty and potentially…
Fearless Females of Supply Chain: Supply Chain Offers Limitless Potential
Deloitte Digital, part of Deloitte, brings together strategists, data scientists, creatives, designers, architects, and engineers to solve its clients’ biggest challenges and transform their customer journeys. As part of our “Fearless Females of Supply Chain” Blue Yonder Live series, Blue Yonder’s Chief Customer Officer Susan…
Why Returns Data Is Crucial to Customer Experience
Data can change your business, if it’s used in the right way. It should be used as a way to replace guesswork and give predictability and concrete actions, it should be expertise that’s digital, making it instant and scalable. I want to talk about how…
Why Returns Could Be a Blind Spot for Your Customer Lifetime Value
Retailers are rightly focused on customer lifetime value as a means of segmenting shoppers, driving additional growth, and ultimately adding profits to the business. However, there is a common issue for many retailers in the methodology they’re using to estimate the lifetime value of customers…
Donating Blood Makes Blue Yonder Associate a Superhero
January is National Blood Donor Month in the U.S. The month was proclaimed in January 1970 by Senate Joint Resolution 154 to pay tribute to voluntary blood donors and encourage new donors to join. Blue Yonder associate Kathy Machacon, who has been donating blood and…
Profit and Planet: Two Sides of the Same Supply Chain Coin
A recent Gartner survey found that more than two-thirds of Chief Supply Chain Officers (CSCOs) are still recovering from the last major disruption when the next one comes along – a continuous barrage of challenges that proves that responsive supply chains are going to struggle…
Make «Every Second Count»
I am an avid lover of cinema and television. I picked up our family’s VHS camcorder early on and never looked back, creating homemade movies and marveling at what I would watch on our tiny television growing up. Recently, a show I have come to…
Unleashing the Power of Cloud to Accelerate Growth and Build Resilience
The concept of a “supply chain” was born out of the creation of the assembly line, dating back to the early 20th century. Each function, from planning to delivery, had its place. And if everyone did their part, just like a well-oiled machine, you could…