Improving CX Means Going Beyond CX: Amplifying Experiences With a Unified Supply Chain
Historically, the retail industry has talked about experience through one lens and one lens only — the customer’s. And for good reason, too — customer experience (CX) is a known driver of customer loyalty, one that is sometimes more powerful than brand or price. While…
Shoptalk 2024 Recap: Trends and Insights
What a great week at Shoptalk 2024 in Las Vegas! The vibe at Shoptalk was festive with a crowd of 27,000+ people at the Mandalay Bay Resort & Casino. Overall, the event was a big success. Shoptalk is one of the more enjoyable conferences in…
Three Key Takeaways from MODEX 2024
Material handling and supply chain industry professionals converge at a few marquee shows across the world. MODEX is one of those events and it took place last week in Atlanta. I have been going to MODEX since 2004 when it was called NAMH (held in…
How Donating a Kidney Brought One Blue Yonder Associate Closer to Her Dad
In honor of National Kidney Month in March, Blue Yonder associate Tisha Bailey shares her personal connection to the cause, and why spreading awareness about kidney health and organ donation is so important to her. What is your connection to the cause? The cause has…
Accelerating Plans From Orchestration to Execution
In 2023, the major trends that impacted supply chain planning ranged from geopolitical conflicts, inflationary pressures, a recessionary environment, and extreme weather patterns associated with climate change. Last year demonstrated the sheer range and complexity of the macro forces impacting toplines, increasing costs, and eroding…
Why Retailers Need To Become Omni-Channel Jedis — and How To Do It
Here are two facts you can’t ignore if you’re in retail: Fact #1: The top 10% of retailers now control 70% of the market — and their share keeps growing. Fact #2: Those industry giants are getting more advanced, leaving competitors further behind. As the Harvard…
Break Down Silos in Your Retail Supply Chain To Unlock Hidden Value
It may come as an unpleasant surprise that competing KPIs are destroying value across the supply chain. However, the short-sighted fixation on resolving specific, isolated challenges leaves retailers blind to the reality that approaching supply chain challenges with a synchronized “end-to-end” strategy unlocks unseen potential…
6 Key Takeaways from Blue Yonder Automotive Connect
Blue Yonder and Microsoft co-hosted the annual Blue Yonder Automotive Connect event in Detroit, Michigan, bringing together 67 supply chain practitioners from 15 companies in the Automotive OEM, Tier 1, and Aftermarket sectors. The event featured engaging speakers from Daimler Truck, Ford, Subaru Canada, Mercedes-Benz…
Shattering the Glass Ladder This Women’s History Month
Each March, we celebrate Women’s History Month in the U.S. It began as a week celebration in 1981 and then transitioned to a month in 1987. The month is meant to recognize the specific achievements women have made over the course of American history in…
Integrated Demand and Supply Planning: The Key to Success for CPG, F&B and Life Sciences Manufacturers
Manufacturers of consumer products — including packaged goods, food and beverages, and life sciences — face both opportunities and challenges. Product sales figures are on the rise, with the consumer packaged goods (CPG) sector realizing 10% growth in 2023. But much of this growth can…