In our exploration of end-to-end retail integration, we’ve laid out a sensible grocery retail roadmap for getting there, what it looks like in other verticals when done right, and errors to avoid when making the transition. We’ve also explored how a «microservice” approach to achieving…

Ability to scale remains the keystone to holding together retail’s effort to transition its architecture for the modern era that pits cost against customer expectations. The retailers modernizing toward that end-to-end integration will be those best aligned with that new paradigm. Faster fulfillment, more optionality,…

Online and offline, simple and sophisticated technologies continue to shape and reshape the contours of consumer engagement. That’s before you even factor the introduction of artificial intelligence (AI) in retail. In Beyond the Aisle blog post, we unpacked the theory, and a 10-phase roadmap for…

In the spirit of giving thanks The Food Industry Association (FMI) proclaims Feb. 22 Supermarket Employee Day. It’s a day to recognize and appreciate the vital contributions of supermarket employees who keep our communities fed and running smoothly. These dedicated individuals work tirelessly to stock…

As grocery retail value chains have innovated past new challenges, increased value chain integration asks a relevant and timely question: is it time for retail value chains to behave and operate as one single ecosystem? Given the sheer logistics and pressures involved in balancing consumer…

As a Representative Vendor in the latest Gartner® Market Guide for Distributed Order Management Systems, Blue Yonder is excited to be recognized for our DOM capabilities based on a number of criteria. Retailers, manufacturers and logistics providers are facing pressure from both the supply and…

Leap Day, Feb. 29, throws off the normal calendar rhythm for all of us. For retailers, while an extra day of sales is never a bad thing, it does throw up a few unique challenges. Here’s what retailers need to plan for: Inventory and Logistics:…

When it comes to improving e-commerce returns, retailers will often think to change the length of time customers have until they’re no longer allowed to return an item, or begin offering free returns postage. While these are both great drivers of customer loyalty and potentially…

Data can change your business, if it’s used in the right way. It should be used as a way to replace guesswork and give predictability and concrete actions, it should be expertise that’s digital, making it instant and scalable. I want to talk about how…

Retailers are rightly focused on customer lifetime value as a means of segmenting shoppers, driving additional growth, and ultimately adding profits to the business. However, there is a common issue for many retailers in the methodology they’re using to estimate the lifetime value of customers…