The shift to omni-channel selling has created many challenges for retailers across their order management and fulfillment operations. Demand forecasts need to be accurate to ensure profitability — even in the face of unprecedented volatility. Consumers need real-time visibility to inventory. Products must be strategically…

Think back over the last three years: a global pandemic, ongoing supply shortages, the Great Resignation, war in Europe, the return inflation, and the threat of recession. Then think about your current merchandise financial planning approach: starting with previous year’s performance before spending countless hours…

If You’re Not Using Fulfillment Slow Mover Logic, You Might Be Missing Out This blog is co-written by Tony Verdi, Customer Success, and Jennifer Brox, Industry & Solution Marketing Are you feeling pressure from above to squeeze even more margin out of your network? How…

“Available to promise.” This concept has become ever more important in retail. As customer expectations grow, retailers must deliver a smooth, omni-channel experience and give people what they want, when they want it. Retail leaders understand this point. In a 2022 Blue Yonder survey, executives…

Omni-channel shopping has become an integral part of our lives. Gone are the days when the focus was solely on becoming omni-channel or providing omni-channel options to demanding customers. Now, the conversation has shifted to optimization. Retailers must enhance their inventory and fulfillment decisioning capabilities…

In the retail industry, on-time in-full (OTIF) isn’t just a target — it’s the value system at the heart of retail that keeps the industry alive. When orders are delivered on time and in full, the fulfilled promise doesn’t just build trust with the customer;…

The competitive landscape keeps getting tougher for retailers. That’s especially true as industry giants grow and grab more market share. How can retailers survive, and even thrive, in this environment? And how can they do it without the massive resources of a large retailer? One…

Historically, the retail industry has talked about experience through one lens and one lens only — the customer’s. And for good reason, too — customer experience (CX) is a known driver of customer loyalty, one that is sometimes more powerful than brand or price. While…

What a great week at Shoptalk 2024 in Las Vegas! The vibe at Shoptalk was festive with a crowd of 27,000+ people at the Mandalay Bay Resort & Casino. Overall, the event was a big success. Shoptalk is one of the more enjoyable conferences in…