COVID-19 Month-Over-Month Survey Comparison: Consumer Trends and Their Impact on Retail Supply Chains
Not surprisingly, the results show that overall consumer spending has decreased while online shopping sees steady growth; however, there are also notable takeaways for grocery delivery services based on additional questions that were added this month. Read on for the full results:
Crisis Response Part 3: Getting Back to Business
In the current environment, how will organizations balance out the financial impact on their businesses and maintain their brand, while adapting to the new norms of work and keeping in mind the health and safety of their associates? To get the business back on its feet, we can consider the following:
Are We Heading Toward a New Era of Personalization at Scale?
Even though the trend of personalization at s…
Why We Chose Empathy as our Fourth Core Value
In Harper Lee’s much-loved book, To Kill a Mo…
How Sustainability Will Fundamentally Change Your Supply Chain
Customers today don’t just expect instant gra…
Crisis Response Part 2: Visibility and Planning
With a pandemic like COVID-19, the information available and necessary responses are rapidly changing. Our new normal might differ from before, but we can adapt and learn from it to better support our customers and associates. There are 3 key factors to keep in mind during and after this public health crisis for labor demand and scheduling:
Mental Health and Wellness in the Workplace
COVID-19 has affected all of us, from our wor…
The Impact of Assortment Management in the New Normal
We have witnessed, in front of our eyes, the changing of the new shopping experience. Grocers, beverage retailers, convenience stores, and other essential needs operations, controlling entry to the store, one person per aisle, rationing of products available for purchase, double-digit increases to categories deemed essential.
Building a Resilient Supply Chain
The very nature of supply chains—the movement of goods and services—means it’s unsurprising they have been drastically disrupted by the global COVID-19 pandemic. We have heard the term supply chain resilience around the globe since the pandemic began.