Although the retail landscape continually evolves, retailers’ core challenge remains the same as we enter 2025: meeting ever-rising customer expectations across all channels.

This requires robust, agile technology capable of managing accurate, real-time inventory across omni-channel platforms, orchestrating seamless returns, and adapting to fluctuating demand.

Following 18 to 24 months of work and over half a billion dollars in research and development, we are proud to announce our new product releases that revolutionizes the omni-channel experience, providing our customers with resilience, lower cost of ownership, and best-in-class functionality ready for whatever the future has in store.

Breaking down departmental silos for efficient omni-channel execution

Managing inventory effectively demands complete visibility across all channels—from online storefronts and physical locations to our warehouse inventory picture and the complexities of the returns journey.

Without a unified view encompassing these systems, retailers operate in the dark. This lack of a single source of truth leads to inaccurate inventory levels, hindering effective order fulfillment and preventing retailers from effectively meeting customer demand.

The result? Lost sales due to stockouts, excess inventory leading to costly markdowns, expensive and time-consuming processes, pile up of returned goods in warehouse, and ultimately, a diminished customer experience. These effects are particularly worse as retailers hit peak season, when the pressure to meet demand and fulfill orders intensifies.

Transforming omni-channel commerce with the new Blue Yonder product release

Blue Yonder addresses these challenges head-on, providing a single, integrated solution that connects every aspect of the omnichannel commerce execution process. This innovative platform empowers businesses to:

  • Gain a Single View of Inventory: Eliminate inventory discrepancies between online and offline channels by providing  real-time inventory views on a store and network level in milliseconds, ensuring accurate availability information and improving customer satisfaction.
  • Accelerate Returns Orchestration: Our solutions across warehouse, orders, and returns can be seamlessly integrated to combine order data with returning stock details. Sell more at full price when you get better control and visibility of your inventory, turn around stock for resale more quickly, to recoup revenue and reduce waste.
  • Optimize Your Fulfillment  Our Commits service optimizes across your order fulfillment routes and capacity to provide accurate delivery dates in the most efficient manner. Go one step further to allow sourcing simulations in a safe, digital twin environment to test out what-if scenarios to learn and iterate and make fact-based decisions to optimize your fulfillment.
  • Unmatched Scaling for Peak Performance: Our Commerce platform has been rigorously tested and scaled to handle massive volumes of data and transactions, so retailers can confidently handle peak demand and deliver consistent performance.

Built for the future of retail

Blue Yonder is on a mission to transform the supply chain landscape empowering retailers to navigate the complexities and volatilities of the modern supply chain.

Our end-to-end platform and digital network create an interconnected ecosystem, breaking down silos and enabling seamless collaboration among trading partners. This integration ensures that planning, execution, and collaboration are streamlined, allowing businesses to swiftly adapt to changing market conditions and customer demands. The result is reduced risk, enhanced efficiency, and optimized performance.

Discover more about how our latest product updates advance this mission with enhancements in artificial intelligence (AI) and machine learning (ML) capabilities, warehouse and logistics operations, planning, and inventory management. Read the news release here, or talk to a member of our team today.