In the age of Amazon, are retail stores still here to stay? JoAnn Martin, JDA’s senior strategy leader for Retail thinks so. In this video blog, she shares why shoppers still want an in-store experience and what the biggest change is in retail right now. Hint! Prepare for more about AI and machine learning.
Watch as JoAnn shares how retailers are responding to consumer demand for a totally personalized shopping experience – pricing, promotions and assortments included!
More than half of retailers are investing in AI and machine learning.
Ready for some numbers? Read the latest research from JDA and Microsoft conducted by Incisiv. Download the 2019 Retail C-Suite Viewpoint Survey results we previewed at NRF last week.
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