What’s putting Retail’s move to emerging technologies in motion and shaking up store operations? In this video blog, JoAnn Martin, JDA’s senior strategy leader for Retail breaks it all down for us. She shares the three main forces that are driving the industry forward faster than ever and what changing customer behaviors mean for retailers, technology and shifts in competition.

Watch as she shares how businesses are responding to changing consumer expectations and service levels and the movement towards a gig economy.

More than half of retailers are responding to disruption right now.

Ready for some hard stats? Learn why more than half of industry leaders are investing in AI and machine learning. Read the latest research from JDA and Microsoft conducted by Incisiv. Download the 2019 Retail C-Suite Viewpoint Survey results we previewed at NRF.

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