Speedy Refunds: Creating Happy Customers With Fast and Effective Returns
Returns are one of retailers’ biggest problems in today’s e-commerce landscape – with 63% of merchants saying it’s a significant problem for their business. Without effective returns strategies, retailers are experiencing increased costs thanks to processing, sorting and restocking returns – all while damaging the…
Enable Resiliency and Operational Flexibility Through Advanced Production and Transportation Optimization for Manufacturers
To maximize customer satisfaction, large-scale manufacturers, such as car and truck makers, need to optimize lead times and delivery reliability. But today’s volatile supply chain landscape — characterized by sudden demand swings, as well as materials shortages and other disruptions — means they must also…
Blue Yonder Interns Share Their Experiences in Honor of National Intern Day
July 25 is National Intern Day. At Blue Yonder, we offer a rewarding, immersive program that enables students to gain valuable professional skills and industry knowledge, as well as hands-on experience in supply chain management and technology solutions. Their unique perspectives and contributions to real-world…
The Strategic Edge of Automated Supply Chains for LSPs
In an era where the pace of change accelerates by the minute, Logistics Service Providers (LSPs) face a constant challenge: adapt swiftly or lag inevitably. To stay competitive in this fast-evolving landscape, LSPs need to find innovative ways to enhance their operational agility and respond…
Return Fees or Free Returns: Why Not Both?
To cope with rising return rates and shrinking costs, many retailers have opted to start charging for returns. In 2023, the number of retailers charging for returns rose by 31% to 40% in the U.S. Our data shows that 53% of merchants charge for returns,…
Blue Yonder Associate Honors Her Family’s Angels This Disability Pride Month
July is Disability Pride Month, which is celebrated in alignment with the passing of the Americans with Disabilities Act (ADA) in July 1990. The month aims to bring awareness of the positive pride felt by those within the disability community. In honor of this month,…
Save the Planet and the Bottom Line: 4 Routes to Sustainable and Cost-Effective Returns
Returns are one of the biggest challenges facing retailers today. Not only are they a drain on profits – for every $1 billion in sales, the average retailer incurs $145 million in merchandise returns – but they’re also damaging for sustainability. Each return adds to…
How Can Your Supply Chain Become Even More Resilient?
This article first appeared in Logistics Viewpoints. As we kick off the summer of 2024, three years past the emergence of COVID-19, we are still seeing the effects of the pandemic on the world’s supply chains. As supply chain professionals, COVID-19 made us recognize that…
Blue Yonder Associate Shares Her Story in Honor of Chronic Disease Day
July 10 is Chronic Disease Day, an annual initiative to raise awareness and advocate for people living with chronic illnesses. Blue Yonder associate Polly Bryant shares her story about growing up with Type 1 diabetes and how it has shaped her life today. Tell us…
My Notes From the Gartner® Supply Chain Symposium/Xpo™ in Barcelona
Last month, I had the pleasure of presenting at the 2024 Gartner® Supply Chain Symposium/Xpo™, held in Barcelona, Spain. While the event attracted over 2,000 attendees from all over the world, what struck me was that we’re all facing the same challenges today as supply…