The physical retail store is dead…long live the reimagined phygital retail store! Branding, technology advancements that deliver efficient operations, delighting the customer, and investing in the employees were the key themes as some of the largest retailers and those up-and-comers met in Seattle for three…

This blog was co-written by Wayne Snyder, VP, Retail Industry Strategy, and Nina Seth, Product Marketing Director. It’s a tough world out there. Inflation, rising interest rates, layoffs, high labor and transportation costs and much more. There is so much doom and gloom in the…

The expectations of B2B customers have changed. B2B customers are now looking for B2C customer experience. In fact, B2B Future Shopper Report 2023 suggests that 46% of B2B buyers are frustrated with the online buying experience. And to make matters worse, 40% of global B2B…

Curious to know what’s in store at ICON 2023, Blue Yonder’s annual customer conference and premier supply chain event? I spoke with Blue Yonder’s Susan Beal, chief customer officer, and Derek Thomas, corporate vice president of portfolio marketing, who shared what to expect this year…

We are very excited to announce that Blue Yonder has been recognized as a Strong Performer in The Forrester Wave™: Order Management Systems, Q2 2023 Report. In this report, Forrester researched, analyzed and scored the eight top order management providers against 34 criteria across three…

Have you had a chance to check out the Incisiv 2023 Omni-Channel Experience Index report? This new research analyzes the latest market trends and consumer preferences to help you understand which capabilities retail leaders offer today. The COVID-19 pandemic-driven digital shifts we’ve seen in the…

Why supply chain optimization holds the key to achieving personalization as part of a direct-to-consumer model Why would a consumer product goods (CPG) brand look to adopt a direct-to-consumer (D2C) model? Or should the question be, “Why wouldn’t they?” Personalization is the aim of the…

If we learned anything over the last few years, it is consumers wanting their product at a competitive price, as quickly as possible, and via the channel of their choice. Supply chains have been in an accelerated transformation to meet those needs. While many consumers…

They say money can’t buy you love. But according to NRF’s 2023 Valentine’s Day spending survey, U.S. consumers plan to increase their spending to nearly $26 billion in 2023, with an average of $192.60 per consumer.  Of course, love should be celebrated every day, not…