Three Ways Retailers Can Succeed in a Post-Pandemic World
In many parts of the world, but unfortunately not all, consumers are seeing a light at the end of the tunnel. After nearly 15 months of minimizing and even avoiding shopping trips to protect their health, consumers are making their way back to the outside…
Retail’s Pandemic Pivot: Fact or Fiction?
Remember in 2020 when we were all told there’d be murder hornets? But alas, no murder hornets arrived. On the other hand, the 17-year cicadas — despite sounding like a biblical plague — are somehow quite real and emerging all across the Midwest. And there’s…
Achieving Financial Success While Delivering World-Class Customer Experiences
Omni-Channel Fulfillment Microservice E-commerce made its mark in 2020, with digital trends accelerating two to five years due to COVID-19. Savvy retailers worked quickly to expand shopping options from the beginning of the shopping journey. They implemented buy online pick up in store (BOPIS), curbside…
How Intelligent Events Improve the Forecast for Pumpkins
You wouldn’t know it from what you see today, but the first Jack-o’-lanterns were made from turnips. In fact, the event that we now call Halloween was based on the Celtic festival of Samhain, marking the end of summer. Villages celebrated with harvest feasts, and the bones…
Blue Yonder Named a Leader in IDC MarketScape for Merchandise Operations Management Solutions
In retail, there is one constant you can count on, and that’s change. Competitors emerge, chains consolidate, regulations evolve, and economies fluctuate – while consumer expectations continue to grow. And, as we saw in 2020, a global pandemic can further cause change. For success in…
Omni-channel 2021: From Duct Tape to Deliberate
2020 turned the world upside down, causing retailers to expand delivery options like curbside pickup, home delivery, and BOPIS (up to 45% from 24% in 2019!) practically overnight.[1] While this pivot was done at record speed, it wasn’t done with an eye on optimization- there…
Scale for Sale: Digitizing Your Workforce to Delight the Customer
Think about your local store. It is likely to be a microcosm of broader society – multiple generations, each with different lifestyle needs and wants, and different economic drivers. And like any society, open to disruption. Pre-pandemic, many of the tensions in the retail labor…
Retailers’ Top 3 E-Commerce Fulfillment Priorities for 2021
In our previous blog, we explored e-commerce’s explosive growth driven by the pandemic and the resulting challenges that omni-channel retailers continue to face. Out-of-stock products, lack of automation and the need to close the physical gap between fulfillment centers and consumers are all sparking new…
Santa’s Supply Chain: Holiday Logistics in 2020
This blog is co-authored by Wayne Snyder, VP, Retail Industry Strategy EMEA, and Alan Duncan, Senior Director of Industry Strategy, EMEA. “T’was the night before Christmas, when all through the house not a creature was stirring, not even a mouse. The stockings were hung by…
Accelerating Sales with Real-time, Intelligent Inventory Availability
While the convergence of physical and online stores began before the pandemic, COVID-19 has accelerated the e-commerce and omni-channel trends by a few years. When consumers pivoted from foot traffic to online options, retailers quickly worked overtime to enable speed and convenience options such as buy online pick up in store (BOPIS), curbside pickup, and ship from local store to support…