Why Returns Could Be a Blind Spot for Your Customer Lifetime Value
Retailers are rightly focused on customer lifetime value as a means of segmenting shoppers, driving additional growth, and ultimately adding profits to the business. However, there is a common issue for many retailers in the methodology they’re using to estimate the lifetime value of customers…
Profit and Planet: Two Sides of the Same Supply Chain Coin
A recent Gartner survey found that more than two-thirds of Chief Supply Chain Officers (CSCOs) are still recovering from the last major disruption when the next one comes along – a continuous barrage of challenges that proves that responsive supply chains are going to struggle…
Unleashing the Power of Cloud to Accelerate Growth and Build Resilience
The concept of a “supply chain” was born out of the creation of the assembly line, dating back to the early 20th century. Each function, from planning to delivery, had its place. And if everyone did their part, just like a well-oiled machine, you could…
IDC MarketScape Names Blue Yonder a Leader in Order Orchestration and Fulfillment
Blue Yonder has been named as a Leader in the IDC MarketScape: Worldwide Order Orchestration and Fulfillment Applications for Retail 2023 Vendor Assessment (doc #US49615623, December 2023). The report is aimed at “provide[ing] an entry point in a company’s due diligence in looking for the…
People-Centric Transformations, Building Sustainable Supply Chains and Cognition – The Next Frontier in Supply Chains
Highlights from the High-Tech Industry Summit Blue Yonder’s High-Tech Industry Summit, cosponsored by Microsoft and Ernst & Young LLP, brought together over 50 supply chain practitioners from 18 diverse high-tech companies to Microsoft’s Technology Center in Mountain View, California, in October. This annual event, which facilitates sharing…
Together, Blue Yonder and Microsoft Are Redefining Supply Chain Digitalization
Everyone agrees that, in today’s volatile business environment, supply chains need to be digitized — connected in real time, and fed by shared data — to identify exceptions, define intelligent resolutions, and maximize both cost and service outcomes. Meeting these requirements isn’t possible without rich…
Discover How a Leading Tech Retailer Dropped Its Inventory Strategy and Embraced AI
Inventory control represents a huge challenge for any retailer. In fact, inaccurate inventory is the single biggest cause of poor customer experience, according to a new survey by Blue Yonder. Canada’s largest tech retailer got ahead of these problems. By doing so, it transformed its…
How Retail Can Align Inventory Placement With Demand This 2023 Holiday Season
It’s no great revelation to claim that consumer behavior has fundamentally changed. Or perhaps that should be ”is fundamentally changing,” given that the goalposts and patterns of shopper habits don’t settle in any one spot for long, like they used to. There are patterns to…
What if Your ERP Never Gets Out of the ER?
How to transform your supply chain (without waiting for your ERP to recover) Wholesale distribution and manufacturing (WD&M) has entered a new era where agility, speed and accuracy are no longer nice-to-haves, but rather uncompromising must-haves for meeting the new omni-channel B2B customer expectation. Once…
Revolutionize Your Supply Chain With Cognitive Demand Planning: Insights From 2023 Survey
In the rapidly evolving landscape of supply chain management, precision, agility, and resilience are the keys to success. A recent survey of demand planners’ concerns and day-to-day experiences sheds light on the challenges faced by planning teams today and highlights the pressing need for innovative…