E-Commerce On Fire
In November 2021, Target CEO Brian Cornell announced that third-quarter sales through same-day services such as buy online, pickup in-store (BOPIS), curbside pickup and Shipt expanded by nearly $2 billion, or 400%, over the last two years. And etail behemoth Amazon took market share in U.S. online…
Could Supply Chain Automation be the answer to the Great Resignation?
This blog is co-authored by Terence Leung, Senior Product Marketing Director; Bonnie Milam, Product Marketing Director; Michael Orr, Product Marketing Director; and Nina Seth, Product Marketing Director The COVID-19 pandemic continues to disrupt retail. Having experienced demand and supply challenges, survived enforced lockdowns and an…
The Future of Black Friday: Prioritizing E-Commerce
Black Friday has long been a shopping phenomenon across retail industries, and the COVID-19 pandemic is proving to make this holiday-shopping-season-kickoff even more interesting. Historically marked by unruly crowds and steep one-day in-store discounts, Black Friday must be reimagined for the world we now live…
Learn How e-Commerce Fulfillment Groomed Petco for Success
We recently wrapped up CloudCon, our digital conference where product experts and customers shared their experiences transforming their supply chain to survive and thrive during the global pandemic. We were thrilled to hear from Abdullah Shaban and Mike Glaspey from Petco, who shared stories about how…
The 2020 Consumer: How the Pandemic Changed Everything
It’s no secret the retail industry has undergone dramatic changes this year. Because of the pandemic, a major disruption has been the increase in customers’ buying online and picking up in-store (BOPIS) and taking advantage of contactless curbside pickup. For example, Best Buy and Target…
Top 5 Things Online Retailers Need to Know Before Heading into the Peak Season
As the peak seasons approach, every online retailer worries about the impact of the expected spike in traffic on their e-commerce and fulfillment systems, particularly as the COVID-19 pandemic has already caused a spike in online shopping vs. in-store, and peak holiday shopping season will…
7 Ways to Limit Returns (Even with eCommerce)
Retail has a serious problem with eCommerce returns. At least 30% of all online purchases are returned, compare that to 8.89% of in-store purchases. Surprising? Not if you’re in retail. More retailers are running into a surge in returns in our unified commerce environment than…