COVID-19 Month-Over-Month Survey Comparison: Consumer Trends and Their Impact on Retail Supply Chains
Not surprisingly, the results show that overall consumer spending has decreased while online shopping sees steady growth; however, there are also notable takeaways for grocery delivery services based on additional questions that were added this month. Read on for the full results:
Crisis Response Part 3: Getting Back to Business
In the current environment, how will organizations balance out the financial impact on their businesses and maintain their brand, while adapting to the new norms of work and keeping in mind the health and safety of their associates? To get the business back on its feet, we can consider the following:
Silver Linings During COVID-19
For this week’s Wednesday’s for Women blog, we asked women leaders: “What’s an unexpected silver lining you’ve experienced during this COVID-19 quarantine?” Here is a sampling of what they shared: Shahrazad “Sherry” Zaid: I added 20 new recipes to my repertoire and keep posting them…
Are We Heading Toward a New Era of Personalization at Scale?
Even though the trend of personalization at scale is well-established in marketing circles, the concept is also becoming more pervasive in the world of supply chain management. The traditional model of mass-produced, low-priced items, manufactured in the lowest cost-arbitraged centers and delivered through stove pipe…
Why We Chose Empathy as our Fourth Core Value
In Harper Lee’s much-loved book, To Kill a Mockingbird, Atticus Finch teaches his young daughter Scout that empathy is the key to understanding others. “If you can learn a simple trick, Scout, you’ll get along a lot better with all kinds of folks. You never…
How Sustainability Will Fundamentally Change Your Supply Chain
Customers today don’t just expect instant gratification with great service. They expect companies to provide this seamless experience with a minimal carbon footprint. While this past decade has elevated climate change into a mainstream concern, the future is likely to exert even more pressure for…
Crisis Response Part 2: Visibility and Planning
With a pandemic like COVID-19, the information available and necessary responses are rapidly changing. Our new normal might differ from before, but we can adapt and learn from it to better support our customers and associates. There are 3 key factors to keep in mind during and after this public health crisis for labor demand and scheduling:
Mental Health and Wellness in the Workplace
COVID-19 has affected all of us, from our workplaces now being in our homes, to juggling families and our day jobs, and more. One area that may not come to mind right away when thinking of the effects of this pandemic is mental health and…
The Impact of Assortment Management in the New Normal
We have witnessed, in front of our eyes, the changing of the new shopping experience. Grocers, beverage retailers, convenience stores, and other essential needs operations, controlling entry to the store, one person per aisle, rationing of products available for purchase, double-digit increases to categories deemed essential.
Building a Resilient Supply Chain
The very nature of supply chains—the movement of goods and services—means it’s unsurprising they have been drastically disrupted by the global COVID-19 pandemic. We have heard the term supply chain resilience around the globe since the pandemic began.