COVID-19 Month-Over-Month Survey Comparison: Consumer Trends and Their Impact on Retail Supply Chains
Not surprisingly, the results show that overall consumer spending has decreased while online shopping sees steady growth; however, there are also notable takeaways for grocery delivery services based on additional questions that were added this month. Read on for the full results:
COVID-19 Survey: Consumer Trends and Their Impact on Retail Supply Chains
As the world adjusts to a new set of norms in response to the COVID-19 crisis, the phrase “business as usual” continues to take on new meaning for the economy, organizations, consumers, and the supply chains that support their daily demands.
What Retailers Need to Consider to Come Out Ahead from Times of Uncertainty
During times of distress, nothing brings comfort like returning to basics and simplicity. As the impacts of the COVID-19 continue to evolve, consumers are faced with unprecedented disruptions to these basics while retailers are scrambling to understand impacts on their supply chain. The one constant, though, in all the chaos: retailers remain focused on servicing customers and keeping their employees working.
How COVID-19 Will Impact Softline Retailers
Softline retailers have been battling store closures and traffic declines in malls for several years. They have made moves to shift toward experiential retailers. They have deployed omni-channel capabilities like buy online pickup in store (BOPIS) and buy online return in store (BORIS) to drive traffic and deliver a seamless experience for customers. Ultimately, softline retailers were just starting to see the light at the end of the tunnel… until COVID-19 coronavirus arrived.
Welcome to 2019: 5 Retail Trends You Need to Know Now
It’s a new year and retail is moving faster—finally we’re seeing retailers looking in the right direction—up. A unified commerce environment, an on-demand marketplace, social media, growing competition and new…
3 Trends Retailers Can Be Thankful for from Our Pre-Thanksgiving Consumer Survey
The results from our latest consumer survey are in. Grocers have some big reasons to be thankful going into Thanksgiving this year– and some trends to keep top-of-mind moving into…